FAQ
Answers to Your Questions
We want you to feel informed and comfortable before your first visit. Here are answers to the most common questions.
General Questions
Your first appointment is a private, no-pressure consultation. We listen to your story, understand your goals, and recommend the best path forward. There is never any obligation to proceed the same day.
We accept insurance for qualifying services including mastectomy products and cranial prostheses. Bring your insurance card and any prescriptions to your appointment, and we handle the billing.
Yes, we offer free on-site parking directly outside our entrance for your convenience.
Absolutely. We welcome you to bring a friend, family member, or partner for support. Your comfort is our priority.
We ask for at least 24 hours' notice if you need to cancel or reschedule. Please call or email us, and we will find a new time that works for you.
For some services, we can offer an initial virtual consultation to discuss your needs before you visit in person. Contact us to learn more.
Mastectomy Services
Yes. We work with most insurance providers and handle the billing process for you. Bring your prescription and insurance card to your appointment.
Most insurance plans cover a new prosthesis every one to two years. We will help you determine your coverage.
Bring a well-fitting top or outfit so we can ensure the prosthesis looks natural, along with your insurance card and any physician’s prescription.
Plan for about 45 to 60 minutes. We take our time to ensure everything fits and feels right.
Permanent Makeup
We apply a topical numbing cream before and during the procedure to minimize discomfort. Most clients describe the sensation as mild.
Results typically last 1-3 years depending on the treatment area, skin type, and aftercare. Touch-ups are recommended to maintain vibrancy.
Expect some initial darkening and mild flaking for 7-10 days. The true color settles in after about 4 weeks.
Absolutely. Every treatment starts with a personalized consultation where we work together to find the ideal look for your features.
Scalp Micropigmentation
SMP is long-lasting, typically 3-5 years before a touch-up is needed. It may fade slightly over time, but the treatment can be easily refreshed.
Yes. We use specialized needles and pigments to closely match your natural hair follicle appearance. The result is virtually undetectable.
Most clients achieve their desired result in 2-3 sessions, spaced about a week apart.
Minimal. You may experience slight redness for 24-48 hours after each session. Most clients return to normal activities the same day.
Scar Camouflage
We can treat surgical scars, burn scars, skin grafts, self-harm scars, stretch marks, and hypopigmentation from various causes.
Results are long-lasting and can last several years. Touch-ups may be needed over time as skin naturally changes.
Most clients experience minimal discomfort. We apply topical numbing agents and work at a comfortable pace.
Most scars require 1-2 sessions. Larger or more complex scars may require additional treatments.
Non-Laser Tattoo Removal
This varies depending on ink density, colors, and size. Most tattoos require 3-8 sessions spaced 6-8 weeks apart.
Yes, unlike laser removal, our non-laser method is effective on all ink colors, including difficult shades like white, yellow, and pastel colors.
Discomfort is similar to getting the original tattoo. We use topical numbing cream to reduce sensation during treatment.
Absolutely. Many clients use this method to lighten existing tattoos enough for a new design to be applied over them.
Wigs & Cranial Prostheses
Yes. We carry both premium human hair wigs and high-quality synthetic options. Our specialists will help you choose the best fit for your needs and budget.
Many insurance plans cover cranial prostheses with a doctor's prescription. We help with the paperwork and billing process.
Absolutely. We cut, color, thin, and style every wig to match your natural hair as closely as possible.
We provide detailed care instructions and recommend specific products. We also offer cleaning and restyling services.
Don't Wait to Feel Like Yourself Again
You've been strong long enough. Let us help you take the next step toward feeling whole, confident, and beautifully you.